![]() ![]() PS, anyone want to take a guess at why, about half the time, I tell QB to email an invoice, it launches my email client (Thunderbird). It's clearly a bug in the software, I assume corrupting the file that contains this info, but it's been happening for a long, long time. It's endlessly frustrating to then have to resize every single window, because often the default size is near unusable, just to have it not remember the new size. Over the years, I've spent time with tech support, I've reset window sizes (Shift+Opening a window), I've deleted the preference files that contains the windows files and a handful of other things. I can set up a specific window (say, Invoices) just how I like it, set others (ie bill pay, check register) to the size and location that I want them and they may stay that way for a week or they may only last until I close and reopen them, but regardless, at some point they'll open in, what appears to be, a totally random size/position. Windows not remembering their size and location within the program has always been an issue. I've been using quickbooks for probably 20 years, with 5 or 6 different versions (all QB Pro) and multiple machines and monitors over that span of time. In fact, if you look around on the internet, a lot of people complain about it. I just want to chime in (with the others) that it's not unique to their machine. Upthread, someone mentioned that this may be unique to the OPs machine. This is extremely annoying! This doesn't make any sense, and Intuit should be able to fix it. But then if I click on the Vendor or Customer Center, BOOM!, I'm back to a window that's too big for the screen. If I click on a tab that is displaying a bank account, I can resize the window any way that I want to. You can change its wide, but you can't change its height. For example, the Vendor and Customer Centers make the window grow beyond the size of the screen. I've also noticed that some things that I'm displaying in the window do change the size of the window. I have told QB to open all windows as tabs in 1 window and I generally have 2 windows when I open QB, and have to tell it to merge the windows again. Yes, I'm very frustrated by this behavior of the windows. ![]() This is definitely not a Mac screen shot. For example, there is no little box in the upper left corner w/ the minimize/maximize/close buttons being on the right. ![]() It starts out focusing on the Mac version, but at some point, it looks like it switched into the Windows version. I did not upgrade.Īs I read through this conversation, I got confused. I'm having this same issue and have been having it since I bought QB2019 for my Mac. There are a large number of new features in 2016 if you are running Sierra.> Performance should be better in 2016 than 2015 but there is a wide variance in data in different companies files and that can effect performance. I don't know what version you are coming from. It _might_ have something to do with what you are seeing. A fix for that should be in the next update. We did recently find a bug in the handling of the writing of the prefs in some theoretical instances - we've never actually encountered it. This comes from Apple's APIs - I'm not sure how the numbers are interpreted by the Window manager (though I probably could look it up).Īnyway, something is wrong, and yours aren't being saved. The numbers following the "frame" part are related to the window position. In the plist each window has one that looks something like this: The Window position saving is part of the Apple window APIs for the most part (there is special processing in QB for some of them, like the toolbar). The window save position is stored in the plist so wiping that out might help if there was something corrupt in that preference file. We are trying things because the problem is not one normally encountered. Deleting the plist files is not a normal operation - its a tech support move. ![]()
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